We are looking for a dynamic person, with initiative, very strong communicational skills, who is goal-oriented and competent in creating and maintaining conversations with clients. Your main responsibilities will be:
Contact potential clients to advise them and subsequently close the sale of the different available products (courses, accommodation, activities, ...) taking into account their motivations, needs and interests.
(Gain) extensive knowledge of all products and services available and adapt them to the needs of the client and guarantee their satisfaction
Provide all the information required by the client, resolve their doubts and incidents arising within the sales process.
Track customer requests and queries proactively.
Customer loyalty ensuring the correct fulfillment of the phases/deadlines/marked commitments.
Processing reservations, modifications, cancellations and resolving of incidents.
Carrying out all administrative tasks associated with the position.
High level of English + intermediate Spanish.
Excellent communicative competence
Active listening and empathy
Proficient in Microsoft Office
Valuable experience in international (business or eductional) environments.
Type of contract: permanent
Location: Madrid, Spain
Incorporation: March 2022
Salary commensurate with experience
If you would like to work in an international environment while improving your Spanish, send us your CV at email@example.com . We would love to meet you and have you in our team.
We will be waiting for you
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